Terms and Conditions
Terms and Conditions - Miranda Movers
Last updated: 11/06/2024
These Terms and Conditions govern the use of the moving and transportation services offered by Miranda Movers. By hiring our services, you agree to the terms described below.
1. Services Offered
Miranda Movers provides residential and commercial moving and transportation services, including packing, loading, transport, unloading, and, when applicable, temporary storage.
2. Quotes and Payments
Quotes: The quotes provided by Miranda Movers are estimates based on the information provided by the customer. The final amount may vary depending on changes to the items being transported, access to the location, additional services requested, among other factors.
Deposits and Final Payment: A deposit may be required to confirm the booking, with final payment due upon completion of the service, unless otherwise agreed.
3. Customer Responsibilities
To ensure a safe and efficient move, the customer agrees to:
Provide accurate and complete information about the items to be transported, including weight, dimensions, and special conditions.
Prepare the items for transport, except when packing services have been hired.
Ensure access to the pickup and delivery locations, with prior authorization for the use of elevators, stairs, and parking, as needed.
Be present during the loading and unloading process, or designate a representative.
4. Insurance and Limitation of Liability
Basic Coverage: Miranda Movers offers mandatory basic coverage for transported goods, limited to a specific amount per weight and item, in accordance with local law. For additional coverage, please consult our extended insurance options.
Non-Transportable Items: Miranda Movers does not transport hazardous, perishable, or valuable items (such as jewelry and important documents) or any item not permitted by law. The customer is responsible for removing these items prior to the move.
5. Cancellation and Rescheduling
Cancellation Policy: Cancellation of the move may be subject to fees, depending on how close it is to the service date. Please contact us in advance to avoid additional charges.
Rescheduling: If you need to reschedule, please contact us as soon as possible to check availability. Changing the date may be subject to additional costs.
6. Delays and Transport Conditions
Miranda Movers strives to meet the agreed pickup and delivery times. However, delays may occur due to weather conditions, traffic, mechanical issues, or other unforeseen circumstances. In such situations, we will notify the customer as soon as possible.
Miranda Movers is not responsible for delays beyond its control and does not reimburse additional expenses that may arise as a result.
7. Limitation of Liability
Miranda Movers' liability for loss, damage, or delay is limited to the amount of insurance purchased or, in its absence, to the mandatory basic coverage.
Under no circumstances shall Miranda Movers be liable for indirect damages, lost profits, or losses not directly related to the transported goods.
8. Disputes and Arbitration
In the event of disputes, the customer agrees to seek an amicable resolution with Miranda Movers. If no agreement is reached, any dispute will be resolved through arbitration in accordance with the laws of the state where Miranda Movers is headquartered, waiving any right to judicial proceedings.
9. Modifications to the Terms
Miranda Movers reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect on the date of publication. We recommend that you review these terms periodically.
10. Contact
For questions, cancellations, or other requests, please contact Miranda Movers by phone at +19804990900 or by email at mirandamovingcargo@gmail.com.